Privacy Policy

Last updated: 18 December 2025

This Privacy Policy explains how M/s Prudential Realty ("we", "our", "us") collects, uses, stores, and protects personal information of visitors, leads, and clients who interact with our website, WhatsApp, advertisements, events, and digital platforms.

By accessing our website or sharing your information with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

• Full name
• Phone number (including WhatsApp number)
• Email address
• Company name and designation (if applicable)
• Investment preferences and budget range
• Location and city
• IP address, browser type, and device information
• Website usage data through cookies and analytics tools

Information may be collected via website enquiry forms, WhatsApp chats and calls, Meta (Facebook and Instagram) lead forms, email communication, and event registrations.

2. How We Use Your Information

• Responding to enquiries and requests
• Sharing property details, brochures, pricing, and offers
• Providing real estate advisory and consultation services
• Sending event invitations, promotions, and market updates
• Communication via WhatsApp, phone calls, SMS, and email
• Internal record keeping and CRM management
• Improving our website, services, and marketing campaigns

3. WhatsApp Communication Consent

By submitting your contact details or messaging us on WhatsApp, you consent to receive WhatsApp messages, calls, and notifications from us. Communication may include promotional content, property updates, and event information.

You may opt out at any time by replying STOP or requesting removal. We follow WhatsApp Business Messaging Policies and communicate only for legitimate business purposes.

4. Meta (Facebook & Instagram) Advertising

We may collect lead information through Meta platforms such as Facebook and Instagram. Data collected via Meta lead forms is used solely for contact and real estate advisory purposes.

• We do not sell personal data
• Access is restricted to authorized personnel
• Users may request data deletion or modification at any time

5. Data Sharing & Disclosure

We do not sell or rent personal information. Limited data may be shared only with property developers, channel partners, CRM providers, or marketing platforms strictly to fulfil your request or comply with legal obligations.

6. Data Storage & Security

We implement reasonable technical and organizational safeguards to protect your personal data, including secure systems and restricted access. However, no method of transmission over the internet is completely secure.

7. Cookies & Tracking

Our website may use cookies and analytics tools to understand visitor behaviour, improve performance, and measure marketing effectiveness. You may disable cookies via your browser settings.

8. Your Rights

• Access your personal data
• Request correction or updates
• Withdraw consent
• Opt out of marketing communication
• Request deletion of your data

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised "Last updated" date. Continued use of our services indicates acceptance of the updated policy.

11. Contact Information

For questions, data access, or deletion requests, contact us at:

M/s Prudential Realty
Email: info@madisonavenue.in
Phone / WhatsApp: +91-15551651661
Website: https://madisonavenue.in

Data Deletion Instructions

Users may request deletion of their personal data collected through our website, WhatsApp, Meta (Facebook / Instagram) lead forms, or other communication channels.

To request data deletion, please email us at info@madisonavenue.in with the subject line “Data Deletion Request”.

Please include your name, phone number, and email address used while contacting us. We will process and complete the request.